1.
Effective leaders should provide an environment that promotes:
2.
The values of an organization are intended to:
3.
The quality of an organization is the sole responsibility of the quality manager
4.
Leadership should ensure that resources are provided to support the organization's objectives
5.
To establish an effective culture, top management should:
6.
The ability of an organization to achieve sustained success is based on:
7.
The mission statement defines:
8.
The engagement of people is crucial for achieving sustained success
9.
An organization's quality culture is a collection of values, beliefs, and behaviors regarding quality
10.
The key to sustained success is to maintain a balance between the organization's:
11.
A leader who promotes a positive quality culture will :
12.
The culture of an organization is the sole responsibility of top management
13.
The quality of the organization is determined by how well its quality management system is implemented
14.
The identity of the organization provides a sense of:
15.
An organization can enhance its ability to achieve sustained success by using:
