1.
The LSP must evaluate the effectiveness of the learning outcomes on the learners.
2.
The LSP's management system must be aligned with its:
3.
Which phase validates the effectiveness of solutions?
4.
In the Measure phase, which activity is critical?
5.
The mission and vision of the LSP are used to:
6.
Which Six Sigma tool identifies the “vital few” causes?
7.
The LSP must have a documented process for managing its financial stability
8.
A histogram shows frequency distribution of data.
9.
The LSP must use the results of the evaluation to make changes to the learning service to ensure continual improvement
10.
An LSP is not required to have a formal contract or agreement with its learners.
11.
The LSP must maintain documented information on the results of the evaluation.
12.
Which tool is most suitable for identifying root causes?
13.
Which chart detects special cause variation?
14.
Control charts are used in the Control phase.
15.
The learning services provider (LSP) must have documented information to define its scope of services.
