1.
CTQ requirements are derived from Voice of Customer.
2.
An LSP's organizational competence includes its ability to:
3.
An LSP's management of competence includes its processes for:
4.
ISO 13053-2 focuses on Six Sigma tools.
5.
Which document is created in the Define phase?
6.
Which phase validates the effectiveness of solutions?
7.
In the Measure phase, which activity is critical?
8.
Which phase ensures improvements are sustained?
9.
The competence of an LSP is a static concept that does not need to be maintained or improved.
10.
Benchmarking is part of the Define phase.
11.
An LSP's competence is the foundation for its ability to:
12.
DMAIC is a five-phase methodology.
13.
An LSP's competence must be evaluated against the:
14.
Which metric indicates process centering?
15.
ANOVA is used to compare means across multiple groups.
