1.
Which Six Sigma phase involves hypothesis testing?
2.
The LSP's management system must include a process for addressing:
3.
A histogram shows frequency distribution of data.
4.
Which tool is used to visualize process flow?
5.
The LSP's management system must have a process for controlling and managing documented information.
6.
The LSP's management system must include a process for internal audits.
7.
ISO 13053-1 focuses on methodology, not tools.
8.
Which phase ensures improvements are sustained?
9.
The results of the evaluation must be reviewed during the management review.
10.
The learning objectives of a service should be:
11.
The LSP is not required to evaluate the effectiveness of its trainers.
12.
The LSP must have a process for evaluating the satisfaction of the learners.
13.
The LSP must have a management system that addresses legal and regulatory requirements that apply to its services.
14.
Which document is created in the Define phase?
15.
In the Measure phase, which activity is critical?
