1.
In ISO 9001:2015 ‘records’ and ‘procedures’ can be differentiated because
2.
Which of the below is not one of the seven quality management principles?
4.
Person or group of people who directs and controls an organization at the highest level
5.
The management review shall be planned and carried out taking into consideration information on the performance and effectiveness of the QMS, including trends in:
6.
When planning the quality management system, organisations shall consider the issues and requirements referred to in 4.1 and 4.2 and determine the risks and opportunities that need to be addressed to:
7.
Risk-based thinking enables an organization
8.
What does PDCA stand for?
9.
Set of interrelated or interacting activities that use inputs to deliver an intended result
10.
Which of the following ‘documented information’ shall be maintained in a QMS?
11.
Management system policy includes commitment of compliance obligations and continual improvement. When asked about how is it applied in the organization and appropriate to the context of the organization, the Managing Director responded that this is confidential and context of the organization have not been considered within the scope of QMS and in establishing the management system policy.
(In Clause Choices If Conformity Check none of the above, if non-Conformity check the Clause)
12.
The organization shall determine the necessary competence of person(s):
13.
Customer’s perception of the degree to which the customer’s expectations have been fulfilled
14.
Recurring activity to enhance performance
15.
Top management shall demonstrate leadership and commitment with respect to customer focus and is required to ensure that:
16.
Within ISO 9001:2015, what does “should” indicate?
