August 28, 2023 Accent TS Names of participants in English, note that the certificates shall be issued accordingly First Name Middle Name Last Name Phone Exam Date 1. Confirmation, through the provision of objective evidence, that the requirements for a specific intended use or application have been fulfilled Accessibility Validation Verification Lifelong Learning 2. Ability to apply knowledge and skills to achieve intended results Effectiveness Outsource Competence Educational Service 3. Person or organization that can affect, be affected by, or perceive itself to be affected by a decision or activity interested party requirement objective management system 4. Information required to be controlled and maintained by an organization and the medium on which it is contained. Performance Documented information Management System Risk 5. Organization whose core business is the provision of educational products and educational services Learner Top Management educator Educational Organization 6. Not all products and services provided to learners by an educational organization shall be included within the scope of this EOMS True False 7. The scope of the organization’s EOMS shall be available and be maintained as documented information. True False 8. In ISO 21001:2018 records and documents are now called ‘documented information’. True False 9. “Social responsibility” is responsibility of an organization for the impacts of its decisions and activities on society and the environment, through transparent and ethical behavior that contributes to sustainable development, including health and the welfare of society, takes into account the expectations of interested parties, is in compliance with applicable law and consistent with international norms of behavior, and is integrated throughout the organization and practiced in its relationships. True False 10. A special needs learner is someone who might have educational needs that cannot be met through regular instruction and assessment practices (e.g., exceptionalities such as behavioral, communicational, intellectual, physical, giftedness, or other learner needs for special education; learners can have more than one exceptionality). This implies the need to ensure the existence of communication channels so the interested parties can receive the information they need for their activity. True False 11. What is the mandatory content of a curriculum? Learning Objectives Learning Content Teaching methods and forms All of the above 12. Internal and external communication requirements include: What to communicate With whom to communicate Who communicates? All of the above. 13. When understanding an organization’s external context, which issues should be considered? Economic environments Competitive landscape Legal requirements and regulatory issues All of the above. 14. Within ISO 21001:2018, what does “shall” indicate? A recommendation A permission A capability A requirement 15. What does PDCA stand for? Plan, Design, Confirm, Act Plan, Do, Check, Act Prepare, Do, Critique, Appraisal Prepare, Do, Critique, Assess 16. During audit on one of educational organizations you found that their policy is approved and signed from General Manger and they hanged it in meeting room only (In Clause Choices If Conformity Check none of the above, if non-Conformity check the Clause) C NC 5.2.2.C 5.2.1 5.1.1 none of the above 17. During audit on one of educational organization that accepts special needs students, when you reviewed infrastructure for organization you didn’t find any special supplies according to their needs and you also found in job description that there’s no teachers qualified and have knowledge to teach them (In Clause Choices If Conformity Check none of the above, if non-Conformity check the Clause) C NC 5.1.2 and 7.2.2.A 5.2.1 and 7.2.1 5.1.3 and 7.2.2.A none of the above 18. During audit on one of educational organizations you found a complain from one of training courses and when you saw the corrective action, they solved the problem and the trainees are satisfied with problem solving and there this no any additional actions (In Clause Choices If Conformity Check none of the above, if non-Conformity check the Clause) C NC 10.1.1.A 10.1.1.B 10.1 none of the above 19. During audit You Found in ISO 21001:2018 system for one of educational organizations that there’s no documented procedure for communication but they mentioned it in in job description (In Clause Choices If Conformity Check none of the above, if non-Conformity check the Clause) C NC 5.2.2 6.2.2 5.3 none of the above 20. During audit on Training Centre you found that they don’t evaluate the exams after each training course and they issue attendance certificates only (In Clause Choices If Conformity Check none of the above, if non-Conformity check the Clause) C NC 8.5.1.6.3 8.5.4 8.5.1.6 None of the above 1 out of 4 Time is Up! Time's up Next Post ISO 29993 & ISO 29994
