At Accent-TS, our dedication to supporting healthcare providers goes beyond technology—it centers on the experience and outcomes of the patient. We are actively preparing for ISO 7101 certification, a recognition of the world’s first integrated standard for Quality Management in Healthcare Organizations.
This standard is more than a badge; it is a commitment to a culture of care rooted in performance, compassion, equity, and accountability, ensuring that every touchpoint in the patient journey meets rigorous quality standards.
What ISO 7101 Means for Our Healthcare Partners and Patients:
- Exceptional Patient Experience: You can rely on us. Our certified processes integrate the patient voice into operational design, focusing on aspects like seamless access, dignified treatment, and timely communication, ensuring care is patient-centric.
- Safety and Effectiveness: The core of our system is evidence-based quality. We have structured processes for monitoring clinical outcomes, reducing errors, and ensuring that healthcare services are consistently delivered with the highest level of safety and effectiveness.
- Equity and Accessibility: By adhering to internationally recognized standards, Accent-TS demonstrates that we proactively manage and reduce disparities in care, ensuring that services are accessible, affordable, and equitable for diverse populations.
The Foundation of Our Healthcare Quality Excellence:
Achieving ISO 7101 certification requires a rigorous, continuous commitment to:
- Ethical Governance: We establish clear responsibility and oversight for ethical decision-making, resource stewardship, and adherence to legal requirements within the healthcare context.
- Integration of Care: We map and optimize processes to ensure seamless, coordinated care across different units and providers, eliminating friction points in the patient’s journey.
- Engagement of Stakeholders: We embed mechanisms for the active participation of patients, families, and healthcare personnel in the design and evaluation of services, making improvement a collaborative effort.
