At Accent-TS, we understand that professional training and non-formal learning require a dedicated structure to maximize impact and value. That’s why we are proud to be ISO 29993 certified—the global standard for Learning Services Provided Outside Formal Education.
This certification is a powerful declaration of our commitment to transparency, quality, and effectiveness in the design, development, and delivery of all our courses, workshops, and learning solutions.
What ISO 29993 Means for Our Clients:
- Reliable Service: You benefit from clearly defined, professional learning services. ISO 29993 ensures we have transparent and documented agreements with our clients, clearly outlining expectations, learning objectives, evaluation methods, and service conditions.
- Effective Design: Our learning programs are built on a solid foundation. The standard requires that our services are designed based on the client’s and learners’ identified needs, ensuring the content is relevant, the methodologies are appropriate, and the desired learning outcomes are achievable.
- Competent Personnel: You are learning from the best. This certification demands that all learning service personnel—including instructors, facilitators, and designers—possess the necessary competence and expertise to effectively deliver the service and ensure a high-quality learning experience.
- Fair Assessment: Our evaluation processes are rigorous and fair. The standard ensures that the methods used to assess learning and certify competence are appropriate for the program and clearly communicated.
The Foundation of Our Service Excellence:
Achieving ISO 29993 certification requires a commitment to:
- Needs Assessment: We conduct thorough initial consultations to ensure every learning solution perfectly matches the performance gap or skill requirement of the client.
- Management of Resources: We effectively manage the necessary physical, technological, and human resources to ensure smooth and uninterrupted service delivery.
- Continuous Improvement: We embed a culture of constant analysis and feedback collection from both clients and learners to refine our service offerings, methodologies, and administrative processes, ensuring we remain a cutting-edge training partner.
